We position, price and market your vacation rental property in a way to maximize your investment return, while maintaining your property and personal assets in the best possible condition. If we work solely as your vacation rentals agent without providing homecare services, we will work with your housekeeper or property manager to attain and maintain the necessary standard for us to market it successfully.

Marketing, Reservation and Administration

• Analyze the market condition, set or adjust rental rates to maximize rental income
• Attractive and effective online presentation
• Centralized reservation through email and toll free number
• Create a photo gallery
• Database marketing
• Handle reservation requests and communicate with renters
• Individual property web address and unique property ID
• Process tenancy agreements and payment
• Promotion through travel trades and media
• Provide owners with monthly statements and income disbursements
• Provide property renters with pre-arrival and local area information
• Screen and qualify renters
• Set and enforce cancellation and refund policies
• Unique positioning under the “Hideaway Residences” branding

Homecare Services

• Pre-arrival set-up and cleanliness inspections
• Walkthrough with renters on arrival at the property
• Provide renters with house rules and general information
• Post-departure inspection and inventory check
• Post-departure cleaning and laundry
• Report to owners on any necessary repair or maintenance
• Stock a basic range of consumable household items
• Supply of bath amenities